Ongoing Support & Maintenance
OctaGorilla provides long-term WordPress, WooCommerce, and server support for clients who want peace of mind. From regular updates to troubleshooting and continuous development, we keep systems fast, secure, and reliable year after year.
Why Ongoing Support Matters
Most performance issues come back when websites are left unmanaged. Without updates, monitoring, and proper care, technical debt builds up and security risks increase. Professional maintenance ensures your systems stay healthy, optimized, and ready to scale.
What you get:
- Proactive updates with staging and regression testing
- Reliable troubleshooting and problem resolution
- Long-term server and website maintenance
- Access to expert developers for ongoing projects
How We Work
Onboard
Take over systems, audit websites and servers, and establish baselines.
Update
Plugin, theme, and core updates in staging, and production with regression testing.
Monitor
Watch performance, uptime, and security daily with proactive alerts.
Support
Provide ticket-based support for troubleshooting, edits, and continuous development.
Our Approach to Ongoing Support
Many clients start with page speed optimization or troubleshooting. After seeing results, they often hand over servers and websites for long-term management. What begins as a short project usually grows into years of partnership.
We provide troubleshooting, website edits, server maintenance, and controlled updates with staging and regression testing. All work is documented and tracked in our ticket system, following ITIL, ITSM, and Agile practices. Some clients also rely on us for continuous development, knowing we deliver not just support but a reliable, long-term partnership.
Related Services
Ready for Reliable Ongoing Support?
Ongoing support and maintenance for WordPress, WooCommerce, and servers. Proactive updates, monitoring, and long-term reliable care.
Discuss Your Support Needs